Women's Accessory 
Stop heels sinking into grass and to protect wooden floors 
Ideal For: 
Going to the Races 
A day out at Polo 
Protect Wooden Floors 
Flooring on Boats 
Protects wooden floors, no more scuffs. 
1 FREE pair every complete transaction. 
1 FREE pair every complete transaction 
Now you see them, Now you don't! 
1 FREE pair every complete transaction. 
Clean Heels on the set of Fantasy Island, 
1 FREE pair every complete transaction 
Dragon Dens investment - Sold millions
Dragon's Den successful investment has gone 
world wide with Deborah Meaden and Kelly Hoppen MBE 

Cleanheels Returns Policy 

Please read carefully before purchasing 
If you are not satisfied with the quality of your product/s or have any other complaints about them, or wish to return your item, please email us first to inform us at ally@cleanheels.co.uk quoting your cart ID number or PayPal, telephone number, name, address and date of purchase. 
If you wish to exchange your item please re order from our website to secure your item. 
(Due to increased postal costs we can no longer send out exchange orders unless paid by you). 


Please be aware before you want to return items to exchange it comes under a Small Parcel costing £3.30 (We don’t make a profit on this as we only charge a 1st class £2.70 or £2.30 2nd class. to deliver). So you may benefit buying another pair than returning items back to exchange as it will be a lot cheaper to re order than to spend double the postage. 
Returned items will only be accepted within 7 days of receipt of your order unworn and in the original packaging. Please note postage and packing costs cannot be refunded. 

Faulty items 

If your goods prove to be faulty, we will provide an exchange or full refund as requested if the goods have not been used. 
Please return proof of purchase with the returned goods. Unfortunately postage and packing costs cannot be refunded. 


Please note all items must be returned unused and in a saleable condition including tags, failure to do so will result in the goods being returned to the purchaser. 
The Distance Selling Act states that the customer is responsible for taking reasonable care of the goods until they are returned to the supplier. 

Proof of posting 

We also advise obtaining proof of posting of your returned items to insure your returned goods for their full value when posting it as we cannot be held responsible for lost or misdirected returns. 

Your statutory rights 

One of your principal statutory rights is the expectation that the item will be of reasonable quality. The failure of the product to meet any one of these criteria is a breach in your statutory rights. 

Our obligations 

If there is an obvious fault with the item at any time within the first 6 months and it has not been caused by wear and tear or misuse, your first port of call must be the shop you bought it from. They have the responsibility to put the matter right. For most things, shops would usually allow you to exchange the item or give you your money back straight away. However, if the damage is minor and can be repaired easily, then the shop can insist on this as a first option, although this will not stop you from taking it back if the repair is unsatisfactory or there is something else wrong with it. If a repair is impossible or unfeasible, you must then be offered a replacement. Due to the emphasis on proportionality in this legislation, you must give the seller reasonable time to repair or replace before demanding your money back and you should be aware that any refund given may well take account of any use you have had of the goods since you took possession of them. If you do not want the seller to repair or replace, or they have told you they are unable to, you can then request they reduce the purchase price. 

Where you have no rights: 

If you were aware of the defect before you bought it 
You simply changed your mind or the item was not appropriate due to colour, size or style 
If you purchase the incorrect size heelstopper and force your heel into it, this may result in damage that we are not responsible for 
The item is dirty and the mark can be removed easily at home. This is not the same as damage and shops are not obliged to give you any discount 
Clean Heels is an item to help your heels from sinking, you wear them at your own risk